When my printer's type began to go faint1, I called a repair shop where a friendly man told me that the printer probably needed only to be cleaned. Because the shop charged 50 pounds for such cleanings, he told me, it would be better for me to read the printer's directions and try the job myself. Pleasantly surprised by his words, I asked, “Does your boss know that you discourage2 business?”
　　“Actually it's my boss's idea,” the employee replied. “We usually make more money on repairs if we let people try to repair things themselves first.”3

1． go faint  （字迹）变模糊  2． discourage 阻碍 3．伙计一语泄露了黑心老板的生财之道：用户自己先修， 可能会越修越坏，这样修理店反而可以赚更多的钱！